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"Contact centers spend $11.7bn each year on manually verifying callers' identities."
-- The US Contact Center Operational Review for 2007 |
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"It is no use saying 'We are doing our best'. You have got to succeed in doing what is necessary."
-- Sir Winston Churchill |
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"Data completeness is the number-one data quality issue. The ability to fill in data gaps is critical to most enterprises."
-- Meta Group |
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