About Us Products Markets Customers Partners
 > Support
 > News
Home > Markets
Market Solutions and Validation-Based Services

 

When it comes to customer contact information...
no one understands more about it than Service Objects.

From the northern fishing community of Bearcat, New Brunswick, to the border crossing town of Chula Vista, California, Service Objects offers contact validation coverage for over 334 million individuals -- and counting. Basically, we can tell you everything you need to know about the contacts in your customer database and the people you do business with. We dedicate more resources to compiling blended demographic, geographic, netographic, and firmographic information than any vendor in the industry.

Service Objects is the industry leader in Real-Time Contact Validation solutions. Service Objects develops and delivers information solutions that improve the integrity of online transactions and lead verification. Each day businesses rely on Service Objects to validate hundreds of thousands of transactions to reduce fraud and increase conversion through data validation and enhancement of incoming leads, Web orders and customer lists.

Service Objects has verified more than 600 million contact records - with reliability of 99.999 percent - for more than 1,000 customers in over 25 diverse industries including financial services, technology, communications, health care, insurance, leisure, utilities, e-commerce and government.

Service Objects’ market solutions are built on the strength of our digital contact data and the fast-growing demand for validation-based services (VBS) among businesses across the globe. In real-time VBS solutions can validate your contacts, verifying that the name, street address, IP address, e-mail address, and phone number are not only correct but also related to that consumer. The result for our customers is an instant recommendation for every transaction - accept, reject, or review. Consumers benefit from information that is more relevant and timely – and experiences that are safer, more reliable, and faster than ever before.

Highlights
Service Objects opened its doors with our first client in 2001. Today we have over 600 clients.
"Contact centers spend $11.7bn each year on manually verifying callers' identities."
-- The US Contact Center Operational Review for 2007
"It is no use saying 'We are doing our best'. You have got to succeed in doing what is necessary."
-- Sir Winston Churchill