News and Press

Service Objects Launches Address Detective – International to Instantly Append or Correct the Country to Contact Records

Service identifies, appends and corrects over 250 countries to a business’ contact records
SANTA BARBARA, CA (July 26, 2018)

Service Objects, the leading provider of real-time global contact validation solutions, today announced its new Address Detective - International service, which allows businesses to correct or append the country of origin to each of their existing contact records. Leveraging hundreds of authoritative data sources, Address Detective - International performs a multi-point cross-comparison on a contact’s name, address, phone, email and IP address to discern the correct country. The service also provides an overall quality score to help determine the accuracy rate of the contacts.

Understanding the geographic location of customers is the first step organizations need to undertake to achieve compliance with the multitude of data protection laws currently in existence.

Geoff Grow, Founder and CEO of Service Objects

For businesses, knowing the geographical location of existing and new contact records in their database is the first step to complying with the over 100 international Data Protection laws currently being passed or in existence. While Europe’s General Data Protection Regulation (GDPR) went into effect on May 25, 2018, many other international Data Protection laws are already in place, such as Canada’s PIPEDA, Australia’s NDB, and Japan’s APPI. The consequences of noncompliance are significant, including costly fines and other penalties.

“Our Address Detective – International service searches and cross-references data points from multiple proprietary databases to provide businesses with exceptional match and correction rates,” said Geoff Grow, CEO and Founder, Service Objects. “Understanding the geographic location of customers is the first step organizations need to undertake to achieve compliance with the multitude of data protection laws currently in existence.”

Try out Address Detective – International or sign up for our Global Data Assessment and we will run up to 500 of your contact records and send the results directly to you in 1-2 business days.

About Service Objects

Founded in 2001, Service Objects is the leading provider of Customer Data Validation, verifying online transactions in real-time including a customer’s Name, Address, Phone, Email and Device. Using Service Objects’ global validation and location web services, businesses can identify potentially fraudulent contact records, append additional contact information, and process customer contact data more efficiently. Service Objects has validated over 6 billion transactions, and major brands such as American Express, Microsoft, and Amazon rely on Service Objects for their Customer Data Validation needs. For more information visit www.serviceobjects.com or email dataquality@serviceobjects.com.

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