2023 in Review: Service Objects’ Top 5 Blogs

The one thing we love as much as validating customer data is educating our customers. This is why our team provides almost 100 articles for our blog every year, on topics ranging from expert advice on Customer Data Validation to solving critical problems like fraud and regulatory compliance. We also share important new product features, historical tidbits like this year’s 50th anniversary of the ZIP code and observations on the data quality industry.

This year’s crop of blog articles comes on the heels of a big year for Service Objects, including bringing together our product lines around an all-encompassing approach, Customer Data Validation, announcing expanded capabilities in several of our products, providing an informative free webinar series and sharing our fastest growth ever in a year that saw us process our 6 billionth customer validation transaction.

With a new year just around the corner, we wanted to highlight five of our top blogs for 2023 – here are some of the most popular and informative articles we’ve published over this past year:

Customer Data Validation in the Age of AI

Artificial intelligence has emerged as one of the hottest topics of 2023, as practical AI tools are now showing up everywhere from your browser to your business intelligence. This article underscores the importance of accurate customer data for the input that fuels AI in your business, and how to ensure this in your business.

 

Enhancing Global Communication with DOTS Phone Validation – International:

Phone Validation – International was one of the major new product releases in 2023, extending our capabilities to validate, standardize and return important details about mobile, landline and VOIP phone numbers for over 250 countries and territories. It provides a quantitative score to help ensure that a phone number is valid and dialable, as well as providing important details such as carrier, line type, porting information and location data.

How to Stop Fake Customer Accounts? Find Out at Our Free Webinar:

Fake accounts have now become one of the fastest-growing forms of business fraud, costing organizations billions of dollars per year. This blog not only touches on the important issue of preventing fraud through contact data validation but highlights one of the many free webinars we offer throughout the year to educate data professionals. (And just a reminder: all our free webinars are available for replay on demand, right here.)

Make Informed Decisions About Your Customers:

Your customer contact data is a gold mine of information that can drive business intelligence, regulatory compliance, personalized customer experiences, and more. This article describes another on-demand webinar that discusses how our Customer Data Validation approach brings together industry-leading authoritative datasets, proprietary AI and over 20 years of experience to help you get the most out of your data.

Celebrating 6 Billion Customer Data Validations:

Everyone needs to celebrate once in a while, and we are no exception – especially following our biggest and fastest-growing year yet. But this article is about much more than back-patting: it discusses how the rapid industry-wide growth of contact data validation has dramatically changed the industry, and why automated validation tools are no longer an option in today’s competitive landscape.

Our blog is one of the most popular and frequently visited parts of our website, as we continue to focus on educating both clients and industry professionals alike. And of course, much more good is to come for 2024 and beyond. Want to make sure you are in the know too? Just sign up to get new articles and resources sent straight to your inbox. We look forward to staying connected and helping you succeed, this year and beyond!