As with many of our services, DOTS Lead Validation – International fits in our main company objective to reduce fraud, increase conversions, and enhance incoming leads, Web orders, and customer lists. One of the main purposes of this service is to allow organizations to prioritize leads based on their quality.
This service returns an overall quality value and an overall certainty score that examines all of a lead’s component inputs – such as business name, name, email, address, phone number, and IP address – and evaluates them as a whole. The certainty score is a value in the range of 0-100 that represents the overall certainty the service provided on this lead, while the overall quality value indicates whether a lead should be rejected, reviewed or accepted. Each component has several outputs that paint a picture of the component result, including each individual component’s certainty and quality.
Which brings us to the purpose for this blog: explaining the differences between the component results of Lead Validation – International and the component services themselves.
Lead Validation – International leverages other services we offer to help it make and determine a score, because there is often confusion between these two different sets of results.
Email Validation 3 versus the EV component
What Email Validation 3 does
DOTS Email Validation 3, which is used by Lead Validation – International, follows a series of steps to determine the validity and meta data about an email address. It dives deep into the input email, with high level steps that include email correction, syntax check, DNS check, SMTP check and integrity checks. Data points returned include flags to show if the mail server is operational, will accept mail for the specific box, or will accept mail to any box in that domain. Other data points include an estimate on the validity of the mailing address, warning codes with flags indicating a bogus, garbage, spam trap, disposable, known spammer or vulgar email, and many other data points.
How Lead Validation – International is different
The key difference why one service is not a replacement for the other is because Email Validation 3 only has the email to validate against. Everything Email Validation 3 finds can be determined based on the email itself. Lead Validation – International has many fields that can help make other determinations that work in concert with the email data points. For example, Lead Validation – International asks itself how the email stands up against a name input, the name of the person on the phone contact, or even the name of the company involved in the lookup. In other words, the email is evaluated and the data is returned based on how the email results stack up against the entire lead as a whole.
Lead Validation – International could steer a user down the wrong path if they are trying to use the results to determine whether they should send mail to a given email address. Lead Validation – International gives some basic indications, but it does not reveal everything that would be helpful for validation geared towards an email campaign, because it doesn’t need to – Lead Validation – International is for validating leads as a whole and not just its parts. The evaluation of the component parts does not happen in a silo.
Address Validation versus the AV component
What Address Validation – International does
What DOTS Address Validation – International does, in a nutshell, is validate international address. (I know, it’s strange, you were likely thinking it measured gravitational waves…) But seriously and more specifically, I pulled this from our developer guides since it sums it up so well, “Address Validation – International is designed to take an international address, validate it and return a standardized international version of the address. Depending on the information available for a given address, Address Validation – International can return additional information about a given address. For example, it can return Delivery Point Validation (DPV) information for US addresses”.
What Address Validation 3 does
DOTS Address Validation – US 3 is our US address validation product. The input to the service is typically a non-standardized address, and what is returned is a standardized, deliverable (where possible) address that is validated against the latest USPS data. It also returns a DPV score that lets the user know the degrees of validation of what was determined by the service: for example, a DPV score of 1 indicates a valid mailing address was returned, and a DPV score of 2 shows that the address was not found in the USPS database of valid mailing addresses. Further, a DPV score of 3 and 4 typically indicates that portions of the address were valid but with a critical piece missing for making mail delivery flawless.
There are a lot of details returned with this service, such as features that help save on shipping costs or allow for processing the fragments of an address when companies have limited space on labels, and much, much more. The service returns a lot of codes that can help you understand the changes that were made to an address during the validation as well as error codes to tell you what went wrong.
What Address Validation – Canada 2 does
DOTS Address Validation – Canada 2 is the Canadian counterpart to Address Validation 3. The goal of the service is very similar to the goal of Address Validation 3, but due to the nature of available Canadian data it does not have all of the same type of fields. For instance, it does not have DPV scores. If this service does not return an error then you are looking at a valid address. But like Address Validation 3, it does have correction codes to guide you through the changes that were made. Since Canada is bilingual Address Validation – Canada 2 allows for French and English validations based on a Language input flag.
How Lead Validation – International is different
The magnitude of the differences here is not so large when it comes to the address component. Just like EV3 and the other components, Lead Validation – International benefits by evaluating the address with other data points outside the address component values. A perfect address in Address Validation – International may not have an address certainty score of 100 in Lead Validation – International, however, because some of the other components may have not been a good match for the address. In general there may be good reasons to penalize an address or good reasons to increase its score, based on the other components. Again, the address component in Lead Validation – International is not a strict address validation.
Name Validation 2 versus the NV component
What Name Validation 2 does
Users can use DOTS Name Validation 2 to validate names, verify name accuracy, fix unordered names and return gender information, among other details. In essence it gives you insight into a name, even providing similar names to the name in question, as well as outputs such as name origin, vulgarity, celebrity, bogus and garbage name scores. These are just a few of the main results from the service.
How Lead Validation – International is different
So what is different? Most of the things mentioned in the Name Validation 2 service can be found in Lead Validation – International, however only to varying degrees. For instance, the Name Validation 2 outputs for vulgarity, celebrity, bogus, and garbage are scores, while in Lead Validation – International they are flags, which means that the Name Validation 2 product will return greater resolution when it comes to these kinds of result fields. Lead Validation – International will have less detail on the name component, but it is not designed as a name validation service, so even in this situation this component is again evaluated in context of the lead and not the name alone.
Summary
We intentionally did not go through all the components in Lead Validation – International, because the examples above all make our main point: the underlying services work in a silo, and Lead Validation – International does not. Component results from Lead Validation – International are tightly associated with each other to help people make decisions on the whole lead, rather than just the individual components of a lead.
The decision between using one or more component services versus Lead Validation – International is tightly tied to your project requirements. For example, you might use Lead Validation – International if you have a couple or more components that you want to make larger decisions upon and don’t have a heavy requirement for the underlying component to lead the way. Conversely, if you are doing email marketing and don’t have much need for the other components then Email Validation 3 is better suited, because you’ll have access to better email data points. The same can be said for the other components.
Of course, the best way to determine which combination of services is best for your project is to talk about it. Reach out to us and we’ll go over, in detail, the advantages and disadvantages in each scenario. We are always available to help you make the best decision and make your project a success.
