If you are already a customer of Service Objects’ Customer Data Validation products, you’re familiar with our commitment to continuous improvement. In the past six months alone, we’ve implemented more than 20 significant updates across various products, including Name and Phone Validation, as well as our flagship Address Validation and Lead Validation services.
To make it easier for you to stay informed about these enhancements, we’re excited to introduce a dedicated Release Notes web page. This new page provides a comprehensive overview of all the recent changes to our products in a convenient timeline format. You can explore our latest updates, starting from the upgrades in July 2023 and beyond.
Examples of New Release Note Updates
Here are just a few examples of some of the recent updates you will find on our new Release Notes page:
- Selectable accessibility features for DOTS Global Address Complete, our address autocomplete service. These include high contrast between text and background colors, and capabilities for screen readers to identify various html elements and which elements are selected.
- Substantial upgrades to our flagship DOTS Lead Validation product, including improved cross-matching and scoring logic, improved detection of invalid “garbage” business names, and a more authoritative data source for US mobile numbers, providing better detection of active and inactive numbers as well as connection status results.
- Numerous enhancements to our DOTS Name Validation capabilities, including support for abbreviated names and multiple middle names, improved detection of celebrity names, expanded logic for identifying unknown names, and more.
Our Commitment to Support and Education
This new Release Notes web page joins one of the most comprehensive sets of online software documentation in the industry, including:
- Detailed pages for each product, including a summary of capabilities, input/output infographics, a downloadable one-sheet summary, and more.
- A complete, downloadable Developers Guide for each of our products, giving developers all the details about support operations, input and output parameters, notes and error codes.
- Helpful blog articles, searchable by products and keywords, that take a deeper dive into use cases, new features, vertical applications and more.
With this new Release Notes summary page, we’ve now taken the guesswork out of what is new with our products, in a convenient one-stop format. And of course, our friendly technical support team is always available to help, including 24/7 assistance for urgent cases.
Our goal is always to provide the best Customer Data Validation capabilities on the market, combined with the best documentation and support, through a process of continuous product improvement. This new Release Notes page will help you keep on top of important product changes any time – check it out and see what’s new!
