Bots Need Address Validation Too

Bots Need Address Validation Too

Remember watching Star Trek as a kid and dreaming of talking to a computer throughout the day? Then PCs arrived, and while you couldn't control them with your ...
Increase Your Company's Worth With Friendly APIs

Increase Your Company’s Worth With Friendly APIs

Customer relationship management (CRM) software has become a powerful business tool. With a CRM tool such as Salesforce, Microsoft Dynamics CRM, Infusionsoft, or Oracle CRM On Demand, all ...
Tips To Consider When Calling A Web Service For Large Batch Jobs

Tips To Consider When Calling A Web Service For Large Batch Jobs

Web services are great tools for completing one or more tasks that you would otherwise not have the resources to complete on your own. Web services can be ...
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API Explained in Fewer than 140 Characters (or thereabouts)

If you look up API on Wikipedia, you'll find a lengthy explanation filled with computer terms and examples. In fact, the Wikipedia entry on APIs is more than ...
5 Data Quality Experts to Follow in 2015 

5 Data Quality Experts to Follow in 2015 

Is 2015 the year of data quality? It could be! Companies are beginning to recognize the benefits of data quality: improved customer service, better quality leads, improved deliverability, ...

Why It's Easier to Succeed With Contact Validation Than You Might Think

Why It’s Easier to Succeed With Contact Validation Than You Might Think

You've heard of all the benefits of contact validation, but yet something's holding you back. Whether you're unsure about how to implement contact validation with your existing systems ...

When & How to Best Use Batch Cleanup

When & How to Best Use Batch Cleanup

Updated from original post The Business of Batches, published 04/02/09 We are often asked, “What is the difference between integrating an API versus running a batch?” Running a ...

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Pro-tip: Use the Service Path

Updated from November, 2010. One of the most important tools in my utility belt for troubleshooting, referencing, and integration is the “service path." The service path is basically ...

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Top Three Most Common Customer Service Questions

Taking care of our customers is the highest priority of the Service Objects customer care team. We know that customers are busier than ever, and want to find ...