First impressions are important for any business, but especially so for the banking and finance sector: according to CustomerThink, customer churn rates historically hover around 20-25% annually, while these customer...
A little bit of summertime fun with the Bard and data quality. “What’s in a NAPE? That which we call a rose By any other name would smell as sweet.”...
Data quality is very important. But that doesn’t always mean it is clear to everyone. In this blog article, I’d like to offer some strategies for discussing it with all...
Cleaning up has always been a virtue. Thanks to Netflix and bestselling Japanese organizing expert Marie Kondo, who preaches a mindful approach to better living through tidying up, it has...
Unless you’ve been living under a rock for the past couple of years, you know that data privacy and security laws have become a big thing worldwide. Between Europe’s GDPR...
Change is a constant in life. And when it comes to your data, even more so. Given enough time, migrating your data to new systems and platforms will be a...
The old saying “garbage in, garbage out” has been around since the early days of modern computing. Code for operator error or bad data, the adage implies that the output...