Phones are alive and well in the 21st century as marketing and customer contact channels. For starters, nowadays there is one in everyone’s pocket or purse. Second, they have no...
In the earliest days of the telephone, there was no such thing as a phone number: you simply purchased a separate phone and connection line to call each person you...
The roots of the term “compliance” were first used in the early 1600s when, according to the Merriam-Webster dictionary, complying meant being ceremonially courteous. Today, it involves much more than...
If you are a marketing, order fulfillment or data manager, there are some things you don’t want to be greeted with when you come to work in the morning –...
If you are a data professional, the word “compliance” has become a bigger part of your vocabulary than ever lately. Data privacy laws have proliferated in recent years, risks and...
If you do outbound marketing via telecommunications, the Telephone Consumer Protection Act (TCPA) has probably been part of your business agenda – particularly in recent years, as stiffer interpretations of...
