News and Press

Service Objects, the industry leader in real-time Customer Data Validation, today unveiled the integration of a connected or disconnected flag into its reverse phone lookup service, DOTS GeoPhone Plus. This flag returns whether a line is active or not, offering businesses a clearer understanding of the viability of customer phone numbers, streamlining communication efforts and enhancing the precision of their customer contact data.

Businesses can now immediately determine the connected status of a customer's phone line, helping to eliminate unnecessary outreach to inactive numbers and ensuring that every customer contact record is accurate and up-to-date.
Geoff Grow, CEO, Service Objects

Service Objects' Reverse Phone Lookup has long been a valuable tool for businesses, offering vital insights into customers’ phone numbers including line type, porting data, contact and carrier information and location details. By adding insights into a phone number's active status, businesses can sharpen their decision-making, channeling resources toward viable phone communication channels and ensuring greater engagement with customers.

“With this latest upgrade, businesses can now immediately determine the connected status of a customer's phone line, helping eliminate unnecessary outreach to inactive numbers and ensuring that every customer contact record is accurate and up-to-date,” said Geoff Grow, CEO of Service Objects. “This new feature is part of Service Objects’ commitment to continuously updating our services to meet the needs of our customers.”

In addition to being SOC 2 compliant, all of Service Objects’ services are backed by an 99.999% uptime guarantee and free 24/7/365 customer support. For more information or to request a free trial for our suite of phone services, including GeoPhone Plus, visit https://www.serviceobjects.com/phone-insight/.